Why We Say ‘We’re All Budtenders’: A Culture of Empathy in Cannabis Retail
Opening the doors each morning feels different in cannabis retail. There’s both excitement and pressure. There’s the steady hum of compliance, inventory, staffing, and sales targets running in the background. And then there’s the customer standing at the counter, sometimes nervous, sometimes curious, sometimes overwhelmed, and looking to your budtender for guidance. That moment on the floor? That’s where everything starts. Over the years, working […]
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