Position Summary
- Position: Cannabis Retail Strategist and Trainer
- Location: New York or New Jersey
The Cannabis Retail Strategist and Trainer will be responsible for developing and implementing training programs for our retail clients, focusing on point of sale (POS) systems, eCommerce platforms, inventory management, and compliance with cannabis regulations. This role requires a deep understanding of dispensary operations and the ability to effectively communicate best practices to team members.
Essential Duties and Responsibilities
Training Development and Delivery:
- Conduct comprehensive training sessions on major POS systems, ensuring proficiency in transaction processing, customer service, troubleshooting and back-end understanding and optimization
- Conduct training sessions on Inventory management to ensure accurate stock control, reporting and organization
- Conduct compliance training to educate teams about current cannabis regulations and ensuring adherence to state regulations
Training Coordination
- Collaborate with the client’s leadership team to understand their specific needs and customize the training program to enhance customer experience and drive employee engagement.
Training Evaluation
- Assess the effectiveness of training programs through our client’s questions and engagement levels to improve learning outcomes
- Stay updated with industry developments, emerging technologies, and regulatory changes to keep training content current and relevant.
- Foster a culture of continuous learning and development
Qualifications
- Experience working in a cannabis dispensary, with a strong understanding of retail operations.
- Proven experience in training and development, preferably within the cannabis industry.
- In-depth knowledge of major POS systems and eCommerce platforms used in retail settings.
- Strong understanding of inventory management best practices and compliance requirements in the cannabis industry.
- Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively.
- Ability to analyze data and market trends to inform strategic decisions.
- Cannabis knowledge is a plus, with a commitment to staying informed about industry developments.
Forte Operations is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Note: This job description is intended to provide a general overview of the position and does not encompass all responsibilities and qualifications required
To apply, please submit your résumé and a cover letter to [email protected].